Shipping policy
Effective Date: September 15, 2026
Operator: OrthoFeet.org
### 1. Delivery of Entries (Digital Fulfillment)
Immediate fulfillment is provided for all purchases. Upon completion of the transaction, your entry ticket and confirmation of your 3-day trial membership will be delivered via email to the address provided during checkout.
* Delivery Time: Digital delivery is typically instantaneous. If you have not received your entry confirmation within 1 hour, please check your spam folder or contact support@orthofeet.org.
### 2. Delivery of Prizes (Physical Fulfillment)
Shipment of prizes occurs only after the official drawing and the completion of the Winner Verification Process.
* Verification Process: Winners must provide a government-issued ID and a signed Affidvait of Eligibility to prove age and residency requirements.
* Shipping Timeline: Once verified, prizes are shipped via premium courier. Please allow [Insert Number, e.g., 7-14] business days for processing and transit.
* Shipping Costs: OrthoFeet.org covers all standard domestic shipping costs for prizes.
- International Shipping: For winners outside of the [Insert Home Country, e.g., USA], the winner is responsible for any import duties, taxes, or customs fees levied by their respective country of residence.
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### 3. Tracking and Delivery Issues
* Tracking Numbers: A tracking number will be provided via email once the prize has been dispatched.
* Shipping Address: Prizes will be shipped strictly to the address provided during the entry process. Prizes cannot be forwarded to a different address once shipped.
* Lost or Stolen Prizes: OrthoFeet.org is not responsible for prizes lost or stolen after confirmation of delivery by the courier. We strongly recommend adding a signature requirement to your delivery request.